Patricia Stephanie Cole (born 5 October 1941) is an English stage, television, radio and film actress, known for high-profile roles in shows such as Tenko (1981–1985), Open All Hours (1982–1985), A Bit of a Do (1989), Waiting for God (1990–1994), Keeping Mum (1997–1998), Doc Martin (2004-2007), Ed Reardon's Week (2005–2021), Cabin Pressure (2008–2014), Coronation Street (2011–2013), Still Open All Hours (2013–2019) and Man Down (2014–2017). (Via Wikipedia)